Shipping policy
SHIPPING DESTINATIONS
We currently ship within the United Kingdom only.
At this time, we do not offer international shipping. Any updates to our shipping destinations will be reflected on this page.
SHIPPING COSTS
We offer free standard shipping on all UK orders.
Shipping costs are included in the price shown at checkout. No additional shipping fees will be added for UK deliveries.
ORDER PROCESSING
Orders are typically processed within 1–3 business days after the order is placed.
Please note:
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Orders are not processed or dispatched on weekends or public holidays.
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During busy periods or product launches, processing times may be slightly longer.
Once your order has been dispatched, you will receive a shipping confirmation email.
DELIVERY TIMES
Estimated delivery times within the UK are 2–5 business days from dispatch.
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by postal services, couriers, or circumstances outside our control.
TRACKING
Where available, tracking details will be provided once your order has been dispatched.
If tracking is not available for your shipment, delivery confirmation will still be provided through the carrier.
ADDRESS ACCURACY
Please ensure that all shipping information is entered correctly at checkout.
We are not responsible for orders delayed, lost, or misdelivered due to incorrect or incomplete address details provided by the customer.
LOST OR DELAYED PARCELS
If your order appears to be delayed or lost in transit, please contact us at:
We will assist in opening an investigation with the shipping carrier where appropriate. While we will do our best to help resolve delivery issues, we are not responsible for delays once the parcel has been handed over to the carrier.
RISK OF LOSS
Risk of loss remains with us until the order is delivered to the shipping address provided at checkout.
RETURNS & REFUNDS
All sales are final. We do not offer returns, refunds, or exchanges once an order has been placed and accepted, except where required by applicable UK law.
Please refer to our Refund Policy for more information.
CONTACT
If you have any questions about shipping, please contact us at: